Privacy Policy

The use of the website confers the condition of user (hereinafter, the “User”) and implies knowledge and acceptance of all the conditions included in this Privacy Policy. The User must read this Privacy Policy carefully each time he/she intends to use the website, as it may undergo modifications.

Collection, processing and use of personal data on the website

Based on the provisions of the General Data Protection Regulation 2016/679 (GDPR) we inform you that to make use of some of the services offered by our website, it may be necessary for you to provide us with certain personal data that will be incorporated into automated files.

In compliance with the new provisions of Regulation (EU) 2016/679 of the EP and the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC, we inform you that the data controller is TRANSPECIAL EXPRESS SL. with registered office at Poligono Arretxe-Ugalde, Calle Lamisingo Iturria 1, oficina 306, 20305 Irun.

In general, the data collected will be processed for the purpose of providing the services offered through the website or to attend to other types of relations that may arise with TRANSPECIAL EXPRESS SL. as a result of the requests, formalities or procedures that the User may carry out through the website. The data subject to processing will be those provided to us through the forms contained on the website at any given time or through e-mails sent by the User to the e-mail addresses identified therein, as well as any other data that may be generated during the maintenance of the corresponding relationship.

All the fields marked as obligatory in any of the forms must be filled in, so that the omission of any of them may make it impossible for us to deal with your request or provide you with the corresponding services.

In addition, during this data collection, your consent may be requested for other purposes that are not directly related to the corresponding service or relationship. In such a case, please tick the appropriate box.

Communication or transfer of data

The data collected on the website will only be communicated to other companies for the development, maintenance and control of the legal relationship that is established or when there is legal authorisation to do so.

The user’s acceptance that their data may be processed or transferred in the manner established in this paragraph is always revocable, with no retroactive effects. Apart from the cases foreseen in the previous paragraph, TRANSPECIAL EXPRESS SL. will not communicate the personal data of the Users to any other third party, except when their prior consent to do so has been obtained in the legally required manner.

Accuracy, updating and conservation of Users’ personal data

By sending us their data through the forms provided or by e-mail to the corresponding mailboxes, the User declares that the information and data provided are accurate and truthful, as well as that they are over 18 years of age. The services of the website are not aimed at minors under 18 years of age, so we do not foresee parental consent in any case. It is the User’s responsibility to keep all personal data permanently updated.

TRANSPECIAL EXPRESS SL. will keep the personal data as long as it is necessary to provide the services or attend to the requests of the Users and, in any case, for the periods legally foreseen for each case.

Exercise of the rights of access, rectification, cancellation and objection

Users may oppose the processing of any of their data that are not essential for the provision of services offered on the website and their use for any purpose other than the maintenance of the relationship specified therein.

Users are duly informed and may therefore exercise, at any time, their rights of access, rectification, cancellation and opposition to the processing of their data, as well as revoke their consent or exercise their right to be forgotten under the terms provided by law, by writing to the following e-mail address: or to the following postal address: Poligono Arretxe-Ugalde, Calle Lamisingo Iturria 1, oficina 306, 20305 Irun, and enclosing a copy of the document proving their identity.

Commercial communications

In cases in which the User has given his/her consent to receive commercial communications, TRANSPECIAL EXPRESS SL. may send Users commercial or advertising information by any means, including electronic means (e-mail, SMS, etc.), whether of a general nature or adapted to their personal characteristics, about its products and services, including participation in draws, events and satisfaction surveys.

In any case, the User may object to the sending of commercial communications at any time by sending a communication to the postal or electronic addresses provided for in the previous section or by using the specific means recognised in the commercial communications sent to him/her.

Linked Sites

The website may contain links to other websites not belonging to TRANSPECIAL EXPRESS SL. TRANSPECIAL EXPRESS SL., so that we cannot guarantee nor are we responsible for the treatment of the personal data provided by the user on these websites. We therefore recommend that you check the privacy policies of those sites.

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